Yasoma understands that the next generation of outsourcing is looking beyond traditional transaction processing. Businesses are looking for additional value by accessing intellectual capabilities and thought leadership. They also want the service to be coupled with the process management and continuous improvement.

Yasoma has just provided crucial programme management for a major outsourcing project for T-Mobile UK.

A number of complex back office processes were re-engineered and outsourced to India as part of the organisation's optimisation strategy.

We were asked to manage off shoring activity affecting 100+ employees during the critical phase of the programme, as it entered the knowledge transfer and the very sensitive, notice period phase.

With the final set of processes being transitioned now, this international programme will be completed on schedule and on budget with no compromises.